Creator Support Center
Need help with your studio layout or the voice-sync engine? We're here to keep you flowing.
🚀 Mobile App Support
The absolute fastest way to get help is directly inside the mobile app. Tapping support inside the app attaches secure device environment parameters automatically.
💻 Open a Support Ticket
Have a question about the Web Studio? Log into your FlowPrompter account to open a priority ticket, or send us a guest support inquiry.
Frequently Asked Questions
Why isn't the Smart Sync engine scrolling as I speak?
The most common issue is selecting the wrong Script Language target inside your editor. If your chosen setting doesn't match the language you are speaking, the engine cannot recognize your voice. Make sure microphone permissions are granted. For web users, we highly recommend using Google Chrome for optimal low-latency voice-tracking APIs.
How does mobile cross-platform language tracking work?
Our native mobile app automatically attempts to utilize on-device language packs. Because local pack initialization can sometimes introduce a brief platform delay, the app will instantly deploy a fallback cloud-sync handshake for any languages not fully installed on your handset. Allow the script a split second to automatically calibrate when opening.
I edited a script on my web browser. How do I see it on my phone?
FlowPrompter features live cloud syncing. If you just created or modified a script at flowprompter.dev, simply open your mobile app, navigate to the main script list screen, and perform a standard pull-to-refresh gesture (swipe downward on the screen and release) to instantly pull your newest workspace updates.
Will my Pro subscription cross over between Apple, Android, and Web?
Yes, completely! Your premium Pro subscription is tethered directly to your FlowPrompter ecosystem profile, not your hardware. Whether you subscribe via Stripe on our website, Google Play on Android, or the Apple App Store on iOS, logging into that precise user account instantly unlocks Pro features across every device you own.
What if my spoken language isn't available to select?
We want to support creators worldwide! If your specific native language or regional dialect isn't listed in the selection dropdown, please use the support form below to let us know. Our engineering team will prioritize implementing and optimization modeling for your language as quickly as possible.